Connaught Hall is a fully catered intercollegiate hall of residence
Warden: Dr Adrian Clark MBBS MRCEM
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Noise disturbance generally creates the most dissatisfaction with Hall life, and is the commonest reason for disciplinary action. Connaught Hall is a large hall of residence of mostly first-year undergraduate students in a busy part of London. Nowhere in the Hall can be completely silent.
The Warden strongly recommends ear plugs for sleeping. They do not cancel out all noise, and they do still let your alarm clock wake you up. There will always be some noise in Hall – from traffic outside, people walking home after a night out (on the street or in the Hall), or banging doors along your corridor – that we cannot do anything about. Ear plugs can sometimes just help stop you from being woken up by these brief episodes of noise that otherwise might ruin your night’s sleep.
Some people are particularly sensitive to even low levels of noise and we would advise that a mainly undergraduate hall of residence in central London may not be suitable accommodation in this case. It is not always reasonable to restrict others’ activities to meet the expectations of someone who is especially sensitive to noise.
If you are being disturbed by noise
Noise that could be fixed by building maintenance
If you are being troubled by a part of the building that makes noise (e.g. a pipe, a radiator, or a squeaky door). please report it in the maintenance book at reception. In most cases, it will be fixed within two working days. If it remains a problem after two working days, then email the Hall suggestion box and it will be followed up at a higher level.
Nocturnal noise from the courtyard garden or bar
Except when we have a temporary event notice for a late party (not more than 6 times a year), there should never be anyone in the garden after 23.10, and there should never be anyone in the bar after 23.30. Music from the bar should never audible in your bedroom after 23.00.
You will always know when there is a temporary event notice for an authorised late party because signs are displayed in reception and outside the bar.
If you can hear noise from the bar or garden after 23.10, phone reception (020 7756 8200) immediately and ask that the Duty Senior Member attends to deal with the noise. In addition, in the morning, email the noise reporting hotline so I can look into why the garden and/or bar are not being closed at the proper time, and take corrective action. Send an email like this every time it happens.
The most common type of noise is that caused by other people. If your neighbours are making too much noise between 23.00 and 07.00, please follow the steps below:
Some tips to help you get on with your neighbours
Respect others’ needs for quiet time: they may want to sleep or study at different times from you. Being unable to sleep or work when you need to can make you annoyed and stressed, and can seriously impact on your quality of life. You do not want to inflict those feelings on your neighbours.
Be polite and try to help if your neighbour knocks on your door and asks you to quieten down; next time it might be you asking for quiet!
Agree on quiet times with your neighbours, and times when it might be ok to make a bit more noise (not between 11.00 pm and 7.00 am, when everyone must be quiet).
Noise travels further than you think, so talk quietly in corridors; and don’t run or shout in hallways or stairwells.
Remember the walls between rooms are thin; and the floors and ceilings transmit sound very easily (most noise complaints are about the room above or below). Please make a conscious effort to think about your neighbours if you have visitors in your room at night.
Subwoofer speakers (with output in the 20-200 Hz range) are prohibited. If a subwoofer is found in your room after a noise complaint, it will be confiscated.
Our doors are heavy and have closer mechanisms to comply with fire safety regulations; so they make a bang when they close. Please try to pull your door closed quietly and pull the handle down so the lock doesn’t click, especially at night so you don’t wake up your neighbours.
In the garden keep noise down at all times: even a little noise here echoes around the courtyard and can disturb people in rear-facing bedrooms.
Outside the front of the building, don’t shout late at night: you can wake up almost half the Hall whose bedrooms face onto the square.
You must be quiet 11.00 pm to 7.00 am: no noise at all should be audible from outside your room between these times.
Here are some useful documents and quick summaries:
The Warden’s Team —
Enhancing opportunities for personal, social, academic and
welfare and pastoral care;
The University of London is an exempt charity in England and Wales and a charity registered in Scotland (reg. no. SC041194)